This document provides comprehensive guidance on how to access and download your service photos after completion. It outlines the necessary steps to retrieve your images and offers solutions for common issues you may encounter during the process.

After your service is completed, you will receive an email the following day. This email will contain a link that allows you to access your photos through your portal.

Once you access the portal, you will have the option to download your photos in two formats:

• Print Ready

• Web Ready MLS Sized

Both formats are compatible with modern MLS systems, ensuring that you can use them as needed.

If you prefer, you can also download individual photos by clicking the option to download individual photos or shoots. If you had multiple services, such as twilight photography and a photo package, you can select each one individually to download.

If you have more than 150 photos, a download link will be sent to your email within a few minutes. Please refrain from clicking the download button multiple times, as this will result in receiving multiple emails. You only need to click it once to initiate the download process.

If you encounter issues while unzipping your photos, you can refer to the following articles for assistance:

• How to Unzip Files on Windows

• How to Unzip Files on Mac