In the event that you encounter difficulties while uploading your photos to your Multiple Listing Service (MLS), it is important to follow the appropriate steps to resolve the issue efficiently.

If you experience any issues during the upload process, please reach out to the support team at your office or directly at your MLS. They are equipped to assist you with common problems that may arise.

Should the problem persist after contacting your local support, we encourage you to reach out to our dedicated support team for further assistance.

Many upload issues are related to the file size of the photos. To ensure a successful upload, please consider the following:

• Verify that the photo files are not exceeding the size limits set by your MLS.

• Ensure that you are unzipping the files completely before attempting to upload them.

  • If you encounter issues while unzipping your photos, you can refer to the following articles for assistance:

    • How to Unzip Files on Windows

    • How to Unzip Files on Mac

By following these guidelines, you can minimize the likelihood of encountering upload issues and ensure a smoother experience with your MLS.