At Hometrack, we prioritize delivering high-quality images for your listings. We understand the importance of timely delivery and are committed to ensuring that your photos meet the highest standards. This document outlines our process for handling delays and maintaining quality assurance.

If your photoshoot is delayed for any reason, please rest assured that we are working diligently to deliver your images as quickly as possible. We recognize that you may be on a tight schedule and require your photos promptly.

We are dedicated to providing you with the highest quality photos. To achieve this, each set of images undergoes a comprehensive five-step quality control process. This meticulous approach ensures that your photos not only meet but exceed your expectations.

Delays in photo delivery typically occur for the following reasons:

• Ensuring the highest quality standards for your images.

• Addressing any unforeseen issues that may arise during the editing process.

• Making necessary adjustments to enhance the overall presentation of your listing.

On rare occasions, we may need to return to reshoot a room if we encounter any issues that could affect the quality of the images. This step is taken to ensure that your listing looks its absolute best.

Thank you for your understanding and patience as we work to deliver exceptional images for your property. Your satisfaction is our top priority, and we appreciate your trust in Hometrack.