This document provides a comprehensive overview of ZIP files, including their definition, how to download and open them, troubleshooting tips, and best practices for managing your media files effectively.

A ZIP file is a compressed folder that bundles multiple files together, making downloads faster and helping to keep media organized. At Hometrack, we deliver real estate photos, floor plans, and videos in ZIP format to ensure easy access and sharing.

You can learn more about zip files here.

To download your ZIP file, click the download link provided in your email or client portal. Save the ZIP file to your Desktop or Downloads folder for easy access.

• Windows: Right-click the ZIP file, select "Extract All," choose a folder, and then click "Extract."

• Mac: Simply double-click the ZIP file, and it will unzip automatically.

• Upload the extracted files to MLS or your websites.

• Share the files with clients via email or cloud storage.

• Edit the files as needed for your specific requirements.

• Can’t open the ZIP file? Consider using WinRAR (for Windows) or The Unarchiver (for Mac).

• File too large? Ensure you have enough storage space and use a stable Wi-Fi connection during the download.

• Missing files? Check your Downloads folder and attempt to extract the files again.

• Backup your files in cloud storage or on an external drive to prevent data loss.

• Organize your files by property address for easier retrieval.

• Utilize cloud sharing services for transferring large files efficiently.

If you require further assistance, please email admin@hometrack.net for support.